Let’s Delve In

Today, we are launching Delve with the aim of becoming the premier global source of competitive intelligence for public affairs.

The premise of Delve is simple: In today’s fast-moving policy and business environment, what you don’t know can hurt you. Traditional public affairs efforts are no longer enough to achieve your goals if you do not have an information advantage over your opponents and other stakeholders. Competitive intelligence is a crucial component to addressing political, policy and business challenges facing companies and industries today.

By gaining an information advantage over your opponents, you can successfully frame the discussion on your terms. Delve’s competitive intelligence services provide the foundation of research, monitoring, and analysis you need to respond as the landscape shifts and evolves. Our services integrate seamlessly into your existing public affairs and policy teams, but if you need help turning our insights into action, we can do that too.

We began the journey to today’s launch five and a half years ago entirely by accident. Clients approached me with a need unmet by the marketplace: effective, actionable insights for their campaign and public affairs efforts. So I started digging on their behalf. Thanks to some amazing early adopters, we’ve kept digging for these past five and a half years.

What started with me on the living room couch has grown into a thriving office of whip-smart researchers. We have become a cohesive team dedicated to delivering breakthrough insights to our clients by digging deeper than anyone else, catching the small details that can have a big impact, and constantly innovating to better serve our clients. Which leads us to today — the end of that accidental beginning.

I am joined in this launch by Lloyd Miller, who many of you have gotten to know as a relentless researcher over the past several years. A veteran of campaigns from coast to coast — the Florida legislature, Meg Whitman for Governor, Tim Pawlenty for President, and others — Lloyd was instrumental to our successful research operation in over 26 political races last cycle, not to mention numerous corporate engagements. He will help lead our existing team of research analysts, and as we move into 2016, you can expect more exciting additions to our team (so stay tuned!).

Not So Funny: Fake News, Real Problems

On July 9, presidential candidate Martin O’Malley published an “open letter” to “Wall Street Megabanks” that outlined his financial reform proposals, with the goal of bringing much needed media attention to the struggling campaign. The letter was, in fact, successful in drawing the media’s attention, however, it was not the attention the campaign was hoping for.

The very first footnote of the letter cited “an off-brand, non-Onion fake news article which said that former attorney general Eric Holder had been hired by JP Morgan Chase at an annual salary of $77 million,” which is blatantly false. Upon noticing the mistake, the campaign team quickly covered their tracks and replaced the fake citation with an authentic one: a reference to an article from The New York Times that discusses Holder’s return to the law firm Covington & Burling. Despite the rapid response of O’Malley’s team, the mistake was noticed, and O’Malley, who is polling at a meager 1% in the Democratic Presidential Primary, did not get the positive press and poll bump he was hoping for.

Fake news made headlines again the following week. On July 14, Twitter share prices spiked 8% midday following an announcement from “Bloomberg” that the company was taking part in acquisition talks. The announcement came from bloomberg.market (which has since been taken down) and contained the byline of a Bloomberg reporter. However, Bloomberg was quick to point out this announcement wasn’t theirs; they never wrote it and it didn’t come from their site, bloomberg.com. Twitter was also quick to deny the report. Soon, word of the announcement’s falseness spread just as quickly as the fake announcement originally did, and the share price fell back to its original price within the hour. Although the stock quickly evened out, Wall Street watchers were amazed by the effect a well-disguised fake source could have.

As is evidenced by these incidents, confirming information and validating sources is essential to taking successful action and avoiding negative consequences. So you don’t act based on false information, here are four steps you can take to confirm your sources:

1) Verify the source. And the source’s sources

Are you familiar with the source? If you are and trust it, great. If you aren’t, type the name of the source into a search engine. Have other sites or authors referenced it? What do others have to say about it? Also, check what source your source is citing. Often online articles provide links to the original source.

2) Check the URL

Once you have verified the credibility of  source, the next step is to make sure the site you are on is legitimate – something that would have benefited those who trusted the fake Bloomberg piece. To do this, look at the URL. If the URL you are seeing is nighttime.com.co, this is different from nighttime.com.

3) See if others are talking about it

If the news is shocking or surprising to you, others are going to be talking about it. Google the headline and/or conduct a search using the main ideas and subjects of the article as search terms. Check to see if other sources have published stories with similar information. If others have, verify the credibility of those sources as well.

4) Consult the experts

If you’re still not sure what you are looking at, call on the experts. Experienced fact checkers and researchers make careers out of knowing who to trust, or knowing how to know who to trust. The safest and smartest thing to do is to turn to these experts and let them help you make decisions based on reality, not satire.

Are You Allergic to Discussing Your Strategy?

“Barack Obama is allergic to talking about his national security strategy,” Delve CEO Jeff Berkowitz told Newsmax TV today during a discussion of how Obama fumbled the Bergdahl situation.

“You’re going to see more [Democrats] try to break away and try and save themselves, but it’s a sinking life raft off a sinking ship,” Berkowitz continued in his conversation with Newsmax TV’s Ed Berliner as they assessed what steps can be taken in p.r. crises such as this one.

Turning to the broader challenge of combating terrorism, Berkowitz noted, “This is going to be an ongoing fight for a very long time into the future, and to downplay it is to make the American people ill-prepared to meet that threat and understand what we need to do to fight terrorism. You know, President Bush was constantly explaining the threat and reminding the American people what we need to do to meet that threat. Barack Obama is allergic to talking about his national security strategy.”

As Berkowitz explained above, long-term challenges require not just long-term strategies for addressing those challenges, but a communications and message plan to support those strategies. Your stakeholders — in any President’s case, the American people and Congressional leaders — must understand what the challenges are and how you plan to address them. You cannot expect to tell them once and consider that job done. Constant discussion and reminders are necessary to maintain support for your strategies.

For more information on how Delve can help you develop strategies and messaging to succeed in your challenges, click here.

Partisan Bias in FOIA Responses?

Delve CEO Jeff Berkowitz helps The Washington Times’ Jim McElhatton interpret data on EPA responses to FOIA requests. Is the agency really more responsive to Democrat requests than Republican ones? The data suggests yes, but it might be a bit more complicated than that:

Democrats have filed more than 50 FOIA requests, including lots seeking correspondence between Republicans and EPA officials. Their findings help supply a steady flow of material for damaging news stories and campaign ads.

Republican political committees have filed just four requests since 2012, and none of those has been fulfilled.

The lack of EPA records on the Republican side doesn’t mean Republicans are less aggressive than Democrats. Campaigns sometimes file requests through intermediaries — “regular citizens” — so as not to attract undue attention inside agencies, said Jeffrey Berkowitz, a research consultant who advises campaigns on open-records requests.

Mr. Berkowitz said clients sometimes don’t want anyone to know what documents they are trying to track down, so they use intermediaries with no outward political affiliation to file requests.

Berkowitz told The Washington Times that getting FOIA requests answered takes patience, but it can produce significant results when it works:

The FOIA process isn’t easy. Months and sometimes even years can pass before agencies respond to records requests. Even then, agencies have a host of exemptions with which they can black out huge swaths of paperwork, shielding records from public view.

“You have to start early and you see with the national political organizations, they’re often thinking very far ahead.”

But the records can pay off, he said.

“If you’re about to run against an incumbent senator or congressman in an agricultural state, you might want to see what correspondence they’re sending to [the Agriculture Department] to advocate for their constituency. You may not find much, or you may find letters that match up neatly with their list of donors,” he said.

Read the full article here. Need help understanding the FOIA process and other research techniques? We can help.

Beware the Early Exit Poll Tweets

Reuters talks to Delve CEO Jeff Berkowitz about the potential impact of early (and incomplete) exit poll data leaking before the polls close.

Television networks face a new challenge in covering this year’s excruciatingly close presidential election: prevent closely guarded exit poll results from leaking onto Twitter, Facebook and other social media platforms.

The major TV news networks agreed to shield early exit poll data suggesting who is leading in a state until the state’s polls close. That means no tweeting exit polls, posting on Facebook, or re-tweeting figures reported by others. …

Election officials worry that leaks could discourage people from voting if they think the race in their state is already decided, depressing the vote count and distorting the results. In 1985, Congress extracted a promise from the major TV networks to refrain from using exit polls to project a winner in a particular state, or to characterize who is leading, while voting continues in that area. …

If early results become public, “it can be a real problem,” said Jeff Berkowitz, a Republican strategist who runs Berkowitz Public Affairs. “For somebody who’s got seven things on their list to do that day, and if they’re already being told the election is over, are they really going to prioritize voting over the other six?”

Read the full article here.

More Transparency in Research?

In Buzzfeed, Delve CEO Jeff Berkowitz argues technology not legal loopholes, are pushing oppo into the limelight. Buzzfeed looked at how campaigns and independent expenditure groups are getting around campaign finance laws preventing coordination when it comes to opposition research.

In the story, Berkowitz argues that new digital technologies are breaking down opposition research’s veil of secrecy far more than any legal loopholes:

The new transparency between campaigns and the outside group that are, by law, walled off from them offers cash savings to both sides, who can share research, and it allows them to keep their messages in sync. But while court rulings have loosened the spending regulations, this is more the result of technology widening existing loopholes.

“Technology has been pushing for more openness on the research front for the past decade,” said Jeff Berkowitz, a former Republican National Committee research director. “The advent of YouTube and online social networks has accelerated that trend of openness far more than any developments in campaign finance law.”

Read the full story here.

USA Today: Researchers Digging Deeper

Delve CEO Jeff Berkowitz tells USA Today how “technology has revolutionized the age-old practice” of political research.

Technology has revolutionized the age-old practice, said Jeff Berkowitz, who oversaw research for the Republican National Committee and Rudy Giuliani’s 2008 presidential campaign and now has his own firm.

In 2004, the RNC’s trackers trailed the Democratic candidates through Iowa and New Hampshire and sent their tapes via FedEx back to headquarters at the end of each week, where they were watched and key moments carefully cataloged, Berkowitz said. The process took weeks.

“Now video trackers can edit on their MacBooks as soon as it’s shot and, using their wireless connection, post it in 15 minutes,” he said. Since the advent of YouTube, Twitter and other social media, a candidate’s gaffe in New Hampshire can go global in minutes.

Read the full article here.

Berkowitz On NPR’s Talk of The Nation

Delve CEO Jeff Berkowitz joined the conversation on digging up dirt on politicians with TOTN’s Neal Conan, NPR political analyst Ken Rudin, and New Partners’ Ben Jones.

Listen to the full panel discussion:

 

Staying On Message in Campaigns

Delve CEO Jeff Berkowitz assesses for Politico how the media horde can pull campaigns off message if they aren’t careful.

The unofficial chatter means that campaigns are spending a lot less time focusing on policy than on the insult of the day.

“In the silly season, it will take extreme discipline for (Romney’s campaign) to stay focused, because the media reacts to thoughtful substance like a vampire reacts to garlic, mirrors and sunlight,” quipped Jeff Berkowitz, a former RNC research director who worked on Rudy Giuliani’s 2008 presidential run. “The campaigns are definitely responsible for what they pick to drive.”

“That doesn’t mean the media won’t try and pull candidates off topic incessantly. And there is always the temptation to take advantage of the latest kerfuffle for the momentary gain of winning the day. You just need to make sure that win helps advance your overall narrative and framework and isn’t distraction.”

Read the full article here.

WSJ’s Daily Wrap Interviews Berkowitz

Delve CEO Jeff Berkowitz discusses oppo’s golden age on The Wall Street Journal’s “Daily Wrap” radio program.

Listen: